Yes, we ship both domestically within the United States and internationally. Please note that some products may be restricted from shipping to certain destinations due to local regulations or carrier limitations. Standard shipping times apply, but delivery times may vary based on your location.

To exchange an item, return the item you have, and once the return is accepted, make a separate purchase for the new item. This ensures you get what you want as quickly as possible.

We have a 30-day return policy. You can request a return within 30 days of receiving your item. The item must be unused, with tags, and in its original packaging. Please contact us at support@haeska.com to initiate a return.

Once your order has shipped, you will receive a shipment confirmation email with tracking information. You can track your order using the link provided in the email. For any further assistance, please contact our customer service at support@haeska.com.

Orders are processed within 3-5 business days, excluding weekends and holidays. Standard shipping is free and typically takes 7-12 business days. We ship both domestically and internationally. Once your order ships, you'll receive a confirmation email with tracking information. Note that customs, duties, and taxes are the customer's responsibility. For any issues with your order, contact us within 7 days of delivery at support@haeska.com.

Currently, we offer standard free shipping with an estimated delivery time of 7–12 business days for all orders.